Quick Reference Guide
Your go-to guide for navigating the 9 core features in KCIC 2.0, covering everything from logging in and browsing products to managing quotes, placing orders, filing claims, and tracking shipments.
Training Videos
New to KCIC? Start here to learn the basics of navigating and using the new portal with step-by-step video guides.
Setting up Account and Getting Around
Learn how to set up your account, log in to KCIC 2.0, and become familiar with the main navigation experience.
Browsing the Product Catalog
This video will walk through how to browse the product catalog in KCIC 2.0.
Checking Stock and Price
Learn how to check stock and price in KCIC 2.0.
Creating an Order
This video will walk through how to create an order in KCIC 2.0.
File a Claim
Learn how to file a claim in KCIC 2.0.
Order Status and Shipment Tracking
This video will walk through how to review order status and track shipments in KCIC 2.0.
Viewing Invoices
Learn how to quickly locate invoice information, search for specific invoices, and view invoice details.