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Welcome to KCIC 2.0

A simpler, faster way to manage your business

News & Announcements

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KCIC 2.0 Release Notes – October 29, 2026

Explore enhancements for large orders, simplified claims experience for qualifying low value items, and several fixes to improve ordering, pricing, claims processing, and account management.

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KCIC 2.0 Quick Reference Guide

Your go-to guide for navigating the core features in KCIC 2.0.

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KCIC 2.0 Training Videos

Learn the basics of navigating and using the new KCIC 2.0 portal with step-by-step video guides.

Kohler Assist

Kohler Assist

Get access to product support resources including warranty, care and cleaning and troubleshooting information.

Kohler Scout

Kohler Scout

Snap or upload a picture of your product to find the model number.

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Cross Reference Tool

Find equivalent products quickly and easily. Search by product number, series number, or manufacturer to find the equivalent product you need.

KBIS 2026

KBIS 2026

Explore the bold innovations and unrivaled product launches that’s shaping what’s next.